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Infrastructure and Technology Operations (ITO) Services


Tender Closed
RFx ID : 24584975
Tender Name : Infrastructure and Technology Operations (ITO) Services
Reference # :
Open Date : Tuesday, 24 August 2021 3:30 PM (Pacific/Auckland UTC+12:00)
Close Date  : Wednesday, 22 September 2021 12:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Registration of Interest (ROI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • New Zealand
Required Pre-qualifications : None
Contact : John McMullan
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

The Department of Corrections (“the Department”) is in the market to purchase a comprehensive range of Infrastructure and Technology Operations (ITO) services intended to be grouped into four service towers.

The current ITO services contract (for the provision of telecommunications, information technology production support and infrastructure management services) was established in June 2010 via an open tender process. The Department anticipates the current contract running through to 31 August 2022.

In this multi-stage procurement process, this open market Registration of Interest (ROI) is intended to be followed by a closed Request for Proposal (RFP) to any shortlisted Respondents.

The Department plans to execute fit for purpose contract(s) with a seamless transition to either one or more Managed Service Provider(s) and Specialist Service Provider(s) who will be responsible for delivering ITO services over the anticipated 8 year term of the contract (which includes any extensions by the Department).