Supplier log in
Oracle Managed Support Services
Details
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Tender Closed
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| RFx ID : | 24662046 |
| Tender Name : | Oracle Managed Support Services |
| Reference # : | 21-033 |
| Open Date : | Wednesday, 11 August 2021 11:30 AM (Pacific/Auckland UTC+12:00) |
| Close Date : | Friday, 10 September 2021 5:00 PM (Pacific/Auckland UTC+12:00) |
| Department/Business Unit : | Planning, Finance & ITS |
| Tender Type : | Request for Proposals (RFP) |
| Tender Coverage : | Sole Agency [?] |
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| Exemption Reason : | None |
| Required Pre-qualifications : | None |
| Contact : |
Sam Grotrian procurement@canterbury.ac.nz +64 3 369 0885 |
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The University desires to purchase a single supplier for Oracle Managed Services Support for both the Oracle e-Business Suite and Oracle PeopleSoft on-premises systems for Level two, three and four support and Oracle licenses management.
Our key objective of this procurement is for single, reliable and quality managed support service for the Oracle e-Business Suite and Oracle PeopleSoft systems to meet the Universities future requirements. This approach will result in a single supplier engagement for all Oracle support and licenses.
The proposed outcomes are to have reliable and quality service in place so our ITS Digital team can be better supported to carry out its business as effectively as possible in order to provide optimal support to HR and Finance departments.
This is a unique opportunity for you to provide a fully managed support service to our ITS, HR and Payroll and Finance departments that performs a key support function in our community by enabling the next generation of leaders and innovators to be engaged, empowered and to make a difference in our community.
You will have a high level of experience in both the Oracle e-Business Suite and Oracle PeopleSoft products.
Anticipated Contract start date: 1 November 2021
No Winner
After a long evaluation process the University was unable to select a Preferred Supplier.
The University evaluated the current market and found it to be of good value and merit however was considered not to be superior to the current support arrangements. The overall benefits were minimal and not enough to justify change at this point in time.
The University’s strategic direction is to now look to a future ERP tender to meet and adapt to the University’s future requirements.
