Supplier log in
Border Control Technology Application Support.
Details
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Tender Closed
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| RFx ID : | 32737041 |
| Tender Name : | Border Control Technology Application Support. |
| Reference # : |
C-C0037934
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| Open Date : | Friday, 10 October 2025 3:00 PM (Pacific/Auckland UTC+13:00) |
| Close Date : | Thursday, 6 November 2025 3:00 PM (Pacific/Auckland UTC+13:00) |
| Department/Business Unit : | Biosecurity New Zealand |
| Tender Type : | Request for Proposals (RFP) |
| Tender Coverage : | Sole Agency [?] |
| Categories : |
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| Regions: | N/A |
| Exemption Reason : | None |
| Required Pre-qualifications : | None |
| Contact : |
Anna Lee anna.lee@mpi.govt.nz |
| Alternate Physical Delivery Address : | |
| Alternate Physical Fax Number : | |
| Agency Address : | NEW ZEALAND |
We are seeking a supplier to provide a range of support and maintenance services for the BCTS. These services are required to ensure the continued reliability, performance, and resilience of critical border control applications. Specifically, we are procuring:
• 24x7 support and maintenance for the BCTS suite of applications
• Continuity management services, including annual disaster recovery rehearsals to validate readiness.
• Bug fixing and feature enhancement capabilities to ensure the system remains fit-for-purpose and evolves with operational needs.
• Relevant technical capability to deliver the above services effectively and reliably.
The supplier will have the opportunity to bid on BCTS projects as these become a priority for MPI, including project work up to $500k that MPI may elect to award directly to the supplier. The intent is that any project work will be contracted with the supplier under the same terms and conditions.
This tender has been awarded.
- SYS-INTEGRATE IT SERVICES LIMITED - 38 Schooner drive, Whitby, Porirua, 5024, NEW ZEALAND
Further Award Information:
no economic benefits - RFP was issued under broader outcomes.
Award Date: Tuesday, 31 March 2026 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Tuesday, 14 April 2026 11:58 AM (Pacific/Auckland UTC+12:00)
