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MPI Contact Centre Services RFP

Details

Tender Closed
RFx ID : 17416597
Tender Name : MPI Contact Centre Services RFP
Reference # : 17820
Open Date : Friday, 15 April 2016 4:30 PM (Pacific/Auckland UTC+12:00)
Close Date  : Thursday, 19 May 2016 2:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 80000000 - Management and Business Professionals and Administrative Services
  • 83000000 - Public Utilities and Public Sector Related Services
Regions:
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Kris Nilsen
contract-admin@mpi.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address : NEW ZEALAND
Overview

The Ministry for Primary Industries (MPI) is seeking a service provider to supply Contact Centre services for two 0800 lines: the MPI General Enquiries line and the MPI Pest and Disease line.

RFx Outcome

This tender has been awarded to:

  • Telnet Services Limited

Further Award Information:
This contract has been awarded to Telnet Services Limited.

Award Date: Friday, 20 January 2017 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Friday, 20 May 2016 2:20 PM (Pacific/Auckland UTC+12:00)