After-hours and Urgent Care Services for Ashburton

Details

RFx ID :	33620379
Tender Name :	After-hours and Urgent Care Services for Ashburton
Reference # :	26CAN015L
Open Date :	Monday, 2 March 2026 2:30 PM (Pacific/Auckland UTC+13:00)
Close Date  :	Wednesday, 1 April 2026 2:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit :	Comissioning
Tender Type :	Request for Proposals (RFP)
Tender Coverage :	Sole Agency  [?]
Categories :	85000000 - Healthcare Services
Regions:	Canterbury
Exemption Reason :	None
Required Pre-qualifications :	None
Contact :	Elizabeth Espin elizabeth.espin@tewhatuora.govt.nz
Alternate Physical Delivery Address  :	553 CRANFORD STREET
Alternate Physical Fax Number  :

This Request for Proposal (RFP) relates to after-hours and urgent care services with a specific focus on Health NZ’s After-hours and Urgent Care Framework (the Framework). The goal is to ensure that 98% of New Zealanders can access urgent care within one hour’s drive of their home. The following are the

key objectives of the outcomes of this process:
• Provide consistent urgent care access: a standardised framework for more consistent urgent care availability, funding, data, quality standards, and cost to the consumer across the country.
• Ensure easy navigation: a clear and user-friendly system for patients to navigate.
• Integrate with broader healthcare services: strong collaboration between urgent care, primary care (including after-hours care), ambulance, ED, and telehealth services for improved patient outcomes.

Additionally, the requirement has the additional objectives of:
• Meeting ACC’s integrated investment objectives around timely care and recovery for injuries as reflected in improved rehabilitation outcomes.
• Health Target Performance is optimally supported: in particular, Shorter Stays in Emergency Departments (SSED).