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Appointment Viewing and Booking Solution

Details

Tender Closed
RFx ID : 33144644
Tender Name : Appointment Viewing and Booking Solution
Reference # : Restricted Tender
Open Date : Tuesday, 2 December 2025 3:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Tuesday, 27 January 2026 1:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit : National Procurement
Tender Type : Request for Proposals (RFP)
Tender Coverage : On behalf of procurement agent  [?]
Categories :
  • 43230000 - Software
Regions:
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : John Field
john.field@tewhatuora.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address : 83 Molesworth Street, Wellington, 6011, NEW ZEALAND
Overview

This Request for Proposal (RFP) relates to the purchase of an Appointment Viewing and Booking Solution (booking solution) from successful respondents of a previous Registrations of Interest (ROI) process.
Online GP Care is an initiative to make available telehealth services to New Zealanders. This work is about making sure Kiwis can get timely access to the care they need from primary care providers, to keep themselves healthy, especially when they cannot get a timely appointment with their regular general practitioner (GP), or outside normal clinical hours.
HNZ is looking for a booking solution to be delivered as a SaaS or managed services. It is our expectation that the booking solution will be delivered with one or more widgets that can be integrated with our partner websites or mobile apps.
In order to make it easier for patients to find the right service and to make a suitable booking for that service, we require a digital booking solution that can be used across existing channels.

RFx Outcome

This tender has been awarded.

  • VALENTIA TECHNOLOGIES (NZ) LIMITED - Level 2, 142 Broadway, Newmarket, Auckland, 1023, NEW ZEALAND
    Value $ 314,400
  • WHAKARONGORAU AOTEAROA NEW ZEALAND TELEHEALTH SERVICES GP LIMITED - 25, College Hill, Freemans Bay, Auckland, NEW ZEALAND
    Value $ 250,481

Further Award Information:
Following evaluation Contract was approved to 2 vendors Whakarongorau Aotearoa New Zealand Telehealth Services (GP) Limited & Valentia Technologies Limited.

Award Date: Thursday, 13 August 2026 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Monday, 31 August 2026 12:04 PM (Pacific/Auckland UTC+12:00)


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