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Service Task Management Solution

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.


Tender Closed
RFx ID : 29281662
Tender Name : Service Task Management Solution
Reference # :
Open Date : Friday, 26 April 2024 9:30 AM (Pacific/Auckland UTC+12:00)
Close Date  : Monday, 27 May 2024 2:00 PM (Pacific/Auckland UTC+12:00)
Department/Business Unit : National Procurement
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 81160000 - Information Technology Service Delivery
  • 85101700 - Health administration services
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Jacinta Taliauli
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

Health New Zealand - Te Whatu Ora is looking to procure a solution to support the management of service tasks. These tasks range from orderly & cleaning services to equipment and item deliveries. These functions support the efficient running of a hospital and are key to ensuring that patients and services are delivered in a timely manner.

The proposed solution should be well established in the type of function we require and uses established technologies. We are not looking for new developments. We want a vendor who we can partner with and who will bring their experience in successfully implementing and then supporting the solution and supporting Health New Zealand in making most of the solution.

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