IT Service Desk – Contact Centre Telephony Platform

Details

Tender Closed
RFx ID :	28535841
Tender Name :	IT Service Desk – Contact Centre Telephony Platform
Reference # :	P23-547
Open Date :	Tuesday, 28 November 2023 1:00 PM (Pacific/Auckland UTC+13:00)
Close Date  :	Friday, 15 December 2023 12:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit :	National Procurement
Tender Type :	Request for Quotations (RFQ)
Tender Coverage :	Sole Agency  [?]
Categories :	43220000 - Data Voice or Multimedia Network Equipment or Platforms and Accessories
Regions:	New Zealand
Exemption Reason :	None
Required Pre-qualifications :	None
Contact :	John Field 027044309
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :	83 Molesworth Street, Wellington, 6011, NEW ZEALAND

No Overview

This tender has been awarded.

• NTT NEW ZEALAND LIMITED - Level 15, Ntt Tower, Wellington, Wellington, 6023, NEW ZEALAND

Further Award Information:
NTT has been awarded the contract to implement Genesys Cloud for Health New Zealand | Te Whatu Ora's National IT Contact Centre Telephony platform. NTT was selected based on their expertise and capability, demonstrated through a well-thought-out delivery and resourcing plan to fulfil the required scope.

Award Date: Friday, 31 May 2024 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Monday, 12 August 2024 2:05 PM (Pacific/Auckland UTC+12:00)