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National Electronic Monitoring Field Services

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.

Details

Tender Closed
RFx ID : 32541122
Tender Name : National Electronic Monitoring Field Services
Reference # : Restricted Tender
Open Date : Monday, 29 September 2025 3:30 PM (Pacific/Auckland UTC+13:00)
Close Date  : Tuesday, 28 October 2025 7:00 AM (Pacific/Auckland UTC+13:00)
Department/Business Unit : National Procurement Team
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 46160000 - Public safety and control
  • 46170000 - Security surveillance and detection
  • 46180000 - Personal safety and protection
  • 92100000 - Public order and safety
  • 92120000 - Security and personal safety
Regions: N/A
Exemption Reason : None
Required Pre-qualifications : None
Contact : John McMullan
0275551940
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

Prior to 2014 Corrections contracted with multiple Providers for the supply of Electronic Monitoring services . In 2014 a decision was made to consolidate providers and, following an open market tender process, Corrections entered into a contract with a sole provider for the outsourced delivery of Electronic Monitoring services. This contract covered the provision of equipment, software and hardware, platform, and 24/7 monitoring and response services.

In 2020 the Electronic Monitoring Strategic Vision (Vision), outlined the future desired composition of Electronic Monitoring services. Key to the delivery on this Vision, in the first instance, was the procurement of Electronic Monitoring Equipment, System, and Network Connectivity Solution (Technology). This meant decoupling Field Services from that contract to allow time for further thinking on the future design of Field Services to complement the introduction of new modern technology, as well as time to focus on wellbeing and wraparound services which to align with Hōkai Rangi.

The approach to procuring Electronic Monitoring Field Services to support the delivery of the Electronic Monitoring Vision involves identifying a national provider to deliver Electronic Monitoring Field Services across New Zealand, which has a core focus on the compliance activities related to 24/7 response and associated services, and who can demonstrate both present and future capabilities, flexibility, as well as agility to support and work collaboratively with Corrections to realise our Vision. The provider will need to share our values and demonstrate a desire to achieve our Electronic Monitoring Strategic Vision throughout the contract term.

RFx Outcome

This tender has been awarded.

  • First Security Guard Services - 2, Arthur Brown Place, Mt Wellington, Auckland, 1060, NEW ZEALAND

Award Date: Tuesday, 11 November 2025 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Tuesday, 20 January 2026 10:20 AM (Pacific/Auckland UTC+13:00)