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ITO MSP 3 - Products and Services


Tender Closed
RFx ID : 25088538
Tender Name : ITO MSP 3 - Products and Services
Reference # : Restricted Tender
Open Date : Monday, 15 November 2021 5:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 17 December 2021 12:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Procurements - Ara Poutama Aotearoa
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

The Department is a large critical services agency, working within the Justice sector, that uses its digital infrastructure and technology services extensively and nationwide. Of the $350m plus Infrastructure and Technology Operations (ITO) expenditure in the next 5 years, over $140m is projected to be spent on MSP3-Products and Services being the acquisition, ongoing consumption (including subscription) and service portfolio management of:
1. Telecommunications as a Service (TaaS)
2. Infrastructure as a Service (IaaS)
3. Desktop as a Service (DaaS)
4. Heritage infrastructure as a service
5. Mobile Device as a Service
6. End-user device as a Service
7. Microsoft Licensing
8. Other Products and Services

Most of the Department’s current consumption is provided under All of Government (AoG) contracts (or any other forms of Government-wide contract, such as a Common Capability contract), or through the Department of Internal Affairs' (DIA) Marketplace. These are typically priced monthly based on consumption with no term commitment and/or recognition for the Department’s volume. However, the Department is prepared to offer term commitments (the specific term will vary according to products and service) in return for better public value including reduced service fees and enhanced service features.

What the Department needs is an RFP response from a Supplier that exploits this opportunity, and provides options / alternatives for the Department to consider supporting the Department’s Digital Statement of Intent aspirations of:
… a step change to our way of investing and working so that the Department is a more efficient and enjoyable place to work, is better positioned to deliver safe technology operations and can change faster to achieve business outcomes.

RFP documents will be released directly to the vendors via Fileshare.

RFx Outcome

No Winner