Oranga Tamariki - FTSU Implementation and Support Partner ROI

Details

RFx ID :	32588920
Tender Name :	Oranga Tamariki - FTSU Implementation and Support Partner ROI
Reference # :
Open Date :	Wednesday, 24 September 2025 12:00 PM (Pacific/Auckland UTC+12:00)
Close Date  :	Thursday, 16 October 2025 4:00 PM (Pacific/Auckland UTC+13:00)
Tender Type :	Registration of Interest (ROI)
Tender Coverage :	Sole Agency  [?]
Categories :	43230000 - Software
Regions:	New Zealand
Required Pre-qualifications :	None
Contact :	Rachel Marsh Rachel.Marsh@ot.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

Frontline Technology Systems Upgrade (FTSU) Implementation and Support Partner (I&S) ROI

The vision of Oranga Tamariki is that all tamariki are safe, loved and nurtured by family, hapū, and iwi, supported by thriving communities. This vision brings us back to our core responsibilities and will require change at every level throughout the organisation. This will include the development of new systems for case and client management that support relational, inclusive and restorative practices that reflect tamariki and whānau needs. In February 2025 Oranga Tamariki commenced a procurement to identify a strategic technology platform that will provide the new frontline case management system capability across our operation.

Our requirements
We are seeking I&S Respondents with proven expertise in technology implementation and delivery, offering both technical and functional resources. Respondents should also demonstrate the capability to provide comprehensive ongoing support services following the deployment of the new platform.

Procurement
The I&S procurement is two-stage procurement, the first stage is a Registration of Interest (ROI), the next stage will be only for the shortlisted respondents. They will be invited to participate in the Request for Proposal (RFP). The final decision on one preferred solution (platform and partner) will follow this procurement.