Standard Operating Procedure (SOP) Application Replacement

Details

Tender Closed
RFx ID :	32108880
Tender Name :	Standard Operating Procedure (SOP) Application Replacement
Reference # :	3158
Open Date :	Monday, 21 July 2025 4:30 PM (Pacific/Auckland UTC+12:00)
Close Date  :	Monday, 18 August 2025 1:00 PM (Pacific/Auckland UTC+12:00)
Department/Business Unit :	Fire and Emergency New Zealand
Tender Type :	Registration of Interest (ROI)
Tender Coverage :	Sole Agency  [?]
Categories :	43231500 - Business function specific software
Regions:	New Zealand
Required Pre-qualifications :	None
Contact :	Jolene Kelly Sourcing@fireandemergency.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

Fire and Emergency currently run an internally developed bespoke system called Standard Operating Procedure (SOP) Application. The SOP system provides operational procedures, notification contact information, rostering management, and reference documents to emergency call takers and dispatchers in the Communication Centre (ComCen) operational environment.

The SOP application was written in what is now a legacy programming language, Classic ASP which is no longer able to be supported. With the aging of the language, the availability of skilled Classic ASP developers is diminishing.

Fire and Emergency wish to modernise SOP to enable sustainable support for enhancements and system changes and remove business risks. The new solution needs to be provided in a way that can be easily updated and maintained into the future.

This Registration of Interest is the first step in a multi-step procurement process. After evaluation, shortlisted Respondent/s will be invited to participate in the next step.

There will be a supplier Q&A session on 6 August via Teams.

This tender has been completed.

Further information:
Two suppliers were shortlisted to progress to Stage 2 - RFP.

Date RFx was completed/updated: Wednesday, 29 October 2025 3:35 PM (Pacific/Auckland UTC+13:00)