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Mental Health Services Panel


Tender Closed
RFx ID : 26548887
Tender Name : Mental Health Services Panel
Reference # : rfx_2485
Open Date : Monday, 21 November 2022 10:00 AM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 10 February 2023 2:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit : Procurement
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 85000000 - Healthcare Services
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Valtyn Showell
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

The New Zealand Defence Force (NZDF) has a responsibility to ensure the health and wellbeing of its regular force, reservists and civilians (NZDF Personnel), and their families, which includes providing access to mental health and wellbeing services.

NZDF is seeking to establish a panel of mental health and wellbeing suppliers covering a range of mental health services (Services) throughout New Zealand (Wellington, Auckland, Christchurch, Blenheim and Palmerston North / Whanganui).

NZDF is looking for psychologists, psychiatrists, counsellors, or other sufficiently qualified and experienced mental health providers to provide such Services, noting that these providers will need to be security cleared.

It is proposed that, following this tender process, new suppliers will be able to join the Panel.

This would be undertaken annually, or as required, Notice will be placed on GETS to allow for new suppliers to be added via an open tender RFP process. Suppliers may also be added at NZDF’s discretion.

Note that NZDF currently has an Agreement in place for Mental Health and EAP Services. Under this Agreement, the supplier is generally dealing with clients (NZDF uniformed, civilian, reserve forces, veterans and close family members) personal problems, where the supplier does not need to be security cleared.

This Request for Proposal (RFP) is seeking responses from the market to provide information and capability relating to the requirements detailed in this RFP.

The proposed term of the Contract is 3 years with two rights of renewals of three years then one year (7 years).

Please note that this tender, and all documentation related to it, is only available on NZDF’s SmartProcure website:

Suppliers must logon to SmartProcure to access the tender and submit a response. Registration is simple and free, just click “Register Now”. If you require assistance this is available by email to

All enquiries regarding this tender must be in writing through NZDF's SmartProcure message system. NZDF will endeavour to respond in writing to written enquires within two working days.

RFx Outcome

No Winner Panel Agreement awarded to 24 Panel Providers