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Interior House Cleaning Services for NZ Veterans


Tender Closed
RFx ID : 25214146
Tender Name : Interior House Cleaning Services for NZ Veterans
Reference # : Rfx_2408
Open Date : Monday, 17 January 2022 12:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 18 February 2022 2:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit : Procurement
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 76000000 - Industrial Cleaning Services
  • 91000000 - Personal and Domestic Services
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Valtyn Showell
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

The New Zealand Defence Force (NZDF) on behalf of Veteran Affairs (VA) has a requirement and responsibility to ensure all veterans receive entitlement, services and support available to them. One such service is interior house cleaning services, with NZDF preferring to contract with one national provider to provide services to New Zealand veterans.

NZDF requires a solution that enables a provider to be responsive and flexible in providing the service, taking into consideration VA has a somewhat unique complexity of needs. The provider would need to be willing to work with VA to tailor the package to account for NZDFs environment.

The provider will need to supply safe, effective and efficient interior house cleaning services, with the services being provided by fully trained and experienced staff. As of 30 September 2021, approximately 2,300 veterans receive this service.

This Request for Proposal (RFP) is seeking responses from the market to provide information and capability relating to the requirements detailed in this RFP.

The proposed term of the Agreement will be for a period of 5 years.

Questions are encouraged and you may request that they are kept confidential providing that they are commercially sensitive. NZDF reserves the right to provide supplementary information to all Respondents should a confidential question highlight a point requiring clarification to other Respondents.

Please note that this tender, and all documentation related to it, is only available on NZDF’s SmartProcure website:

Suppliers must logon to SmartProcure to access the tender and submit a response. Registration is simple and free, just click “Register Now”. If you require assistance this is available by email to

All enquiries regarding this tender must be in writing through NZDF's SmartProcure message system. NZDF will endeavour to respond in writing to written enquires within two working days.

RFx Outcome

This tender has been awarded.

  • Paramount Services Limited

Further Award Information:
Contract awarded to Paramount Services Limited

Award Date: Monday, 1 August 2022 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Wednesday, 23 November 2022 1:24 PM (Pacific/Auckland UTC+13:00)