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The development and implementation of a Supplier Relationship Management model for the New Zealand Defence Force.

Details

Tender Closed
RFx ID : 16595011
Tender Name : The development and implementation of a Supplier Relationship Management model for the New Zealand Defence Force.
Reference # : RFP_670
Open Date : Monday, 14 September 2015 4:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Tuesday, 13 October 2015 10:00 AM (Pacific/Auckland UTC+13:00)
Department/Business Unit : Procurement
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 80101500 - Business and corporate management consultation services
  • 80101600 - Project management
Regions:
  • Wellington
Exemption Reason : None
Required Pre-qualifications : None
Contact : Craig Doherty
5872016
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

In support of the New Zealand Defence Force's (NZDF) new operating and governance framework, NZDF is wanting to implement a Supplier Relationship Management (SRM) model, which once implemented will support the future development and implementation of an Enterprise Relationship Management (ERM) framework across NZDF.

The contracted services will be undertaken in two stages:

Stage 1: SRM Model
Objective: Develop and implement a SRM model based on best practice models incorporating NZDF's internet based Bravo Vendor Performance (eVPM) module.
Tasks:

a) Undertake stakeholder engagement as to ensure functional and non-functional requirements are captured and issue identified.
b) Undertake a skill assessment and gap analysis of personnel who will be operating in various roles within the SRM Framework.
c) Develop and deliver training / coaching programme to relevant personnel.
d) Establish processes, tools and templates for use in the SRM model.
e) Undertake initial supplier segmentation using the SRM model.

Stage 2: ERM Framework
Objective: Development of high level options for a ERM framework.
Tasks: Recommend the most appropriate options for NZDF, detailing but not limited to:

a) The current high level state of ERM across NZDF.
b) The design principles for the application of the recommended ERM model.
c) A gap analysis between current state and recommended option.
d) The skills required for staff operating in the various roles within the recommended ERM model.
e) A high level implementation plan.

To respond to this tender you must register on NZDF’s SmartProcure website: https://nzdf.bravosolution.com to access the tender documentation and to submit a response.

A Guide to SmartProcure is attached. If you require assistance this is available by email to dcs@nzdf.mil.nz

All enquiries regarding this tender must be in writing through NZDF's SmartProcure message system.

RFx Outcome

No Winner