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Disability Employment Support Products Redesign (DESPR): Provision of Consultancy Services for Project Engagement and Design Services

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.

Details

Tender Closed
RFx ID : 32125076
Tender Name : Disability Employment Support Products Redesign (DESPR): Provision of Consultancy Services for Project Engagement and Design Services
Reference # : 25.204.01 Restricted Tender
Open Date : Wednesday, 23 July 2025 2:30 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 15 August 2025 1:00 PM (Pacific/Auckland UTC+12:00)
Department/Business Unit : Procurement Solutions
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 80000000 - Management and Business Professionals and Administrative Services
Regions:
  • New Zealand
Exemption Reason : 9. Secondary procurement
Required Pre-qualifications : None
Contact : Felicity Thompson
felicity.thompson010@msd.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

The Ministry of Social Development (MSD) invites proposals from qualified suppliers who will support MSD in completing the design for the Disability Employment Support Products Redesign (DESPR). This includes management and delivery of stakeholder engagement, development of design documentation, and procurement recommendations.

A summary of our skill requirements is as follows.

Preconditions:
• The Respondent must be a member of the All-of-Government Consultancy Services panel.
• Respondent must comply with the Supplier Code of Conduct.
• Demonstrated experience in engaging with disabled people and sector.
• Demonstrated experience in the design of social services.
• The respondent must have the capacity to deliver the project between September / October 2025 and June 2026.

Specific areas of required expertise include:
• Expertise in current state analysis and application of best practice.
• Proven ability to engage authentically with disabled people, Māori, Pacific peoples, and ethnically diverse communities.
• Skilled in inclusive consultation and co-design methodologies.
• Experience in designing social service systems and developing detailed service blueprints.
• Capability in creating costing and allocation models for social services.
• Understanding of public sector procurement processes and market analysis techniques.
• Strong written and verbal communication skills for reporting and stakeholder updates.

If you meet the preconditions and key requirements and wish to respond to this opportunity, please let the Procurement Contact know by 1pm 11 August 2025.

Further details about our requirements and instructions for responding to this procurement opportunity are outlined in the attachments section of this GETS listing.

RFx Outcome

This tender has been awarded.

  • ThinkPlace Limited - Level 3, 87 Albert Street, Auckland, 1010, NEW ZEALAND

Exemption under rule: 9. Secondary procurement

Further Award Information:
On 23 July 2025, a Request for Proposal (RFP) was released on GETS to a shortlist of suppliers from the AoG Consultancy Services panel. Following evaluation against the published criteria, the Ministry of Social Development (MSD) has selected the consortium ThinkPlace and Dovetail to deliver engagement and design services for the Disability Employment Support Products Redesign project.

The contract was signed on 10 November 2025.

All respondents were notified of the outcome prior to contract signing, and debrief packs were provided post contract signing.

Award Date: Monday, 10 November 2025 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Thursday, 27 November 2025 3:46 PM (Pacific/Auckland UTC+13:00)