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Registration Of Interest for Additional Elder Abuse Response Services in four regions


Tender Closed
RFx ID : 27597827
Tender Name : Registration Of Interest for Additional Elder Abuse Response Services in four regions
Reference # : 23.219.01 / SSFC003
Open Date : Thursday, 22 June 2023 3:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 21 July 2023 1:00 PM (Pacific/Auckland UTC+12:00)
Department/Business Unit : Partnering for Outcomes
Tender Type : Registration of Interest (ROI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 93140000 - Community and social services
  • Auckland
  • Canterbury
  • Waikato
  • Wellington
Required Pre-qualifications : None
Contact : Julie Robert
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

The Ministry of Social Development (MSD) wishes to procure new culturally responsive social service providers who have the capacity and the experience to deliver face-to-face services to support Māori, Pacific, and Ethnic older people who are experiencing or at risk of elder abuse.

The anticipated contract term for the new contract/s is approximately two years and nine months, commencing from 01 October 2023 and ending on 30 June 2026.
MSD currently funds social service providers to deliver Elder Abuse Response Services (EARS). This service addresses the immediate needs of older people experiencing or at risk of elder abuse. New Zealand has a diverse and ageing population. MSD intends to invest in culturally responsive providers based in the four regions of highest needs as follows:
• Auckland (West and South Auckland),
• Waikato (Thames/Coromandel and South Waikato),
• Wellington (Porirua),
• Canterbury (Christchurch).

Providers will need to:
- demonstrate their relationships and connections, and how they plan to strengthen these, with tangata whenua, local iwi/hapu, Pacific Island communities, or Ethnic communities.
- have connections with other service providers in their community and demonstrate how they will work with them to ensure the client’s individual needs are met.

EARS Guidelines highlight the following outcomes:
• Older people experiencing or at risk of experiencing (or perceived to be experiencing) abuse and neglect are protected and safe.
• Older people’s views are respected and valued as they are the experts about their lives.
• Older people are empowered to be self-determining, independent, and confident in their daily lives.
• Older people, their families, and whānau are connected to services and their community.

A provider briefing session will be held on Thursday 29 June 2023 from 11am to 12pm via Microsoft Teams.
If you are interested in attending, please register via GETS and confirm the name, title and email address of your delegate(s) (no more than two).
We will then send you a link on Wednesday afternoon to join the briefing.

ROI timeframes:
• Provider Briefing on 29 June 2023
• ROI closes on 21 July 2023 at 1pm

** Further information (Appendices) regarding this ROI can be found in the Attachments area of this site **

RFx Outcome

This tender has been completed.

Further information:
After the Registration of Interest and Request for Proposal (Presentation) processes, the following providers have been awarded the contracts:
Te Ahi Kaa $942,499.98
Purapura Whetu Trust $314,166.66
TOA Pacific Inc $471,249.99
CNSST Foundation $628,332.32
VisionWest $628,332.32
Te Wharetiaki Wahine Refuge $785,416.65
Chch Resettlement Services $157,083.33
Hauraki Māori Trust $628,332.32
Raukawa Charitable Trust $628,333.32
Franklin Family Support Trust Board $157,083.33
Waiuku Family Support Network Charitable Trust $157,083.33

Date RFx was completed/updated: Thursday, 4 April 2024 12:51 PM (Pacific/Auckland UTC+13:00)