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Compliments, Complaints and Suggestions Technology Solution - Oranga Tamariki

Details

Tender Closed
RFx ID : 19233060
Tender Name : Compliments, Complaints and Suggestions Technology Solution - Oranga Tamariki
Reference # :
Open Date : Wednesday, 15 November 2017 4:00 PM (Pacific/Auckland UTC+13:00)
Close Date : Tuesday, 12 December 2017 5:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit : Procurement Solutions
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43230000 - Software
  • 80000000 - Management and Business Professionals and Administrative Services
Regions:
  • New Zealand
Required Pre-qualifications : None
Contact : Peter Cameron
procurement@msd.govt.nz
n/a
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

The Ministry for Vulnerable Children, Oranga Tamariki is seeking:
• a cloud-based solution delivered as-a-service, to enable effective capture, monitoring, resolution and analysis of compliments, complaints and suggestions (CCS),
• all services required to configure, implement, support and manage the solution.