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National Sexual Violence Helpline


Tender Closed
RFx ID : 18703347
Tender Name : National Sexual Violence Helpline
Reference # :
Open Date : Monday, 29 May 2017 12:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 30 June 2017 12:00 PM (Pacific/Auckland UTC+12:00)
Department/Business Unit : Partnering for Outcomes
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 93140000 - Community and social services
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Tara Browning
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

We are looking for an established provider or a provider collective/consortium with the capacity, capability and experience to deliver a specialist national sexual violence helpline that is responsive to the needs of people affected by sexual violence.

To respond to the RFP and submit an application, you must use these e-tender tool. A link to register for the e-tender tool is noted in paragraph 1.4(e) in the RFP.

Please be sure to read all tender documentation and appendixes before submitting your response.

RFx Outcome

No Winner CONTRACT AWARDED: The Ministry of Social Development is pleased to announce that following an open procurement process, Homecare Medical (New Zealand) Limited Partnership has been selected to deliver the National Sexual Violence Helpline.

The initial contract term is for two years, 11 months with rights to renew for two further periods up to 30 June 2027.

The 24/7 phone line service will be operational by December 2017 and will provide free access to information, crisis support and referral on to local service providers.