Future Procurement Opportunity - Legal Support for New Zealand Claims Resolution Service homeowners

Details

The New Zealand Claims Resolution Service (NZCRS) is a free service that provides homeowners with independent advice and support to resolve residential insurance issues resulting from natural disasters. It provides a “one stop shop” wrap around service, with a suite of legal, technical and wellbeing services that support homeowners to make informed decisions throughout the insurance process and enable settlement of their claims.

NZCRS aims to provide an easily accessible legal support service, providing homeowners with free, independent legal advice in relation to their insurance claims resulting from natural disasters.

NZCRS intends to seek a cost-effective provider to be responsible for the day-to-day delivery of Independent legal advice and guidance to homeowners when they are uncertain, confused or in dispute with their insurer. Due to the uncertain nature of natural disasters, it will include a pre-requisite that the provider will have a national reach and an ability to scale up in response to any major event or multiple events.

PLEASE NOTE: All FPOs are subject to revision or cancelation. The information contained in an FPO is for planning purposes only. It does not represent a pre-solicitation or an invitation for bids. It is not a commitment by the government to purchase the described goods or services.