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Security Officers and Other Roles - for MIQ

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.


Tender Closed
RFx ID : 25344499
Tender Name : Security Officers and Other Roles - for MIQ
Reference # : Restricted Tender
Open Date : Thursday, 27 January 2022 1:30 PM (Pacific/Auckland UTC+13:00)
Close Date  : Thursday, 17 February 2022 5:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit : Managed Isolation and Quarantine
Tender Type : Request for Quotations (RFQ)
Tender Coverage : All of Government  [?]
Categories :
  • 80111700 - Personnel recruitment
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Waikato
  • Wellington
Exemption Reason : None
Required Pre-qualifications : None
Contact : Ray Budhia
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address : NEW ZEALAND

Recruitment of Security Officers and Other roles - for MIQ

As the New Zealand Defence Force (NZDF) have signalled their intention to transition out of providing security resources to MIQ Facilities by no later than December 2022, there is an urgent need to obtain a high volume of replacement staff i.e. Security Officers (SOs) and a variety of management, team leader and administrative staff to support our Managed Isolation Facilities.

Given the “shift” nature of this environment and the requirement to provide a 24/7 service at MIQ facilities, with three (3) shifts per day (for SO’s particularly) the number of resources required to be recruited is significant.

Cabinet have approved the recruitment and the estimated number of SOs could be between 800-1000, possibly more. This may also change depending on future government direction and changing border settings.

Given the volume of SOs required to replace the NZDF staff, other roles now in scope in 2022 and the short timeframe there is a requirement to go to market quickly to find these resources. The Ministry of Business, Innovation and Employment (MBIE) does not have capacity in their existing workforce to support this significant piece of work or have resources in place to replace the Security workforce.

Proven expertise to recruit large numbers of staff in a short timeframe in a geographically dispersed environment will be critical to the success of this project.

The replacement of the NZDF staff is high priority for MBIE given the volatile nature of COVID-19 and the effect it has both within New Zealand and globally. It is not an option not to do this piece of work.
In view of the urgent requirement to replace the NZDF staff and create other new roles, MBIE has decided to run a request for quote (RFQ) to obtain a panel supplier on the AOG external recruitment services panel.

The successful supplier will work closely and collaboratively in the end to end recruitment process with the MBIE team.

The locations to be recruited for are Auckland, Hamilton, Rotorua, Christchurch and possibly Wellington.

RFx Outcome

No Winner This procurement has been cancelled due the Government deciding to close down many of the MIQ facilities around New Zealand and therefore there is no need for the recruitment of security officers and related roles .