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New Zealand Telecommunications Relay Service


Tender Closed
RFx ID : 21356780
Tender Name : New Zealand Telecommunications Relay Service
Reference # : 680TRS
Open Date : Friday, 2 August 2019 8:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 4 October 2019 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 32000000 - Electronic Components and Supplies
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 45000000 - Printing and Photographic and Audio and Visual Equipment and Supplies
  • 81000000 - Engineering and Research and Technology Based Services
  • 83000000 - Public Utilities and Public Sector Related Services
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Sulakshi Dissanayake
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

The contracts for delivering relay services for the New Zealand Deaf, hearing-impaired, speech-impaired and deafblind community will end in June 2020.

The Ministry of Business Innovation and Employment (MBIE or Ministry) wishes to procure a range of effective relay services and to manage, where necessary, the transition of users from the existing devices and services to the new arrangements with minimal service disruption to users and the Ministry.

Please see the attached RFP for more detailed information.

Awarded Status

This tender has been awarded.

  • CONCENTRIX SERVICES (NEW ZEALAND) LIMITED - L3/I4 Building 172 Unitec, 139 Carrington Road, Mt Albert, Auckland, 1025, NEW ZEALAND

Further Award Information:
The Ministry of Business, Innovation and Employment would like to formally acknowledge Concentrix Services (New Zealand) Limited for their successful bid for the New Zealand Telecommunications Relay Services RFP.

Thank you to all Respondents for your interest in this opportunity.

Award Date: Wednesday, 3 June 2020 12:16 PM (Pacific/Auckland UTC+12:00)