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All-of-Government Travel Management Services Generation Two


Tender Closed
RFx ID : 20032647
Tender Name : All-of-Government Travel Management Services Generation Two
Reference # :
Open Date : Friday, 7 September 2018 12:30 PM (Pacific/Auckland UTC+12:00)
Close Date  : Wednesday, 17 October 2018 6:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : All of Government  [?]
Categories :
  • 90120000 - Travel facilitation
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Peter Clark
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

In 2012 the Ministry of Business, Innovation and Employment (MBIE) established an All-of-Government (AoG) solution for Travel Management Services (TMS). Contracts for this solution are due to expire on 25th June 2019. We need a replacement solution in place prior to that date.

Similar to the current solution, it is proposed that the scope of services for the new solution will be the provision of international and domestic travel booking and management services including:
• online, consultant-assisted and offline travel bookings
• ticketing and invoicing of accommodation, land (such as car, rail, bus) and air travel
• account management
• reporting
• group bookings
• event management (added for the new solution, optional)
• demand management (cost avoidance and alternatives to travel, added for the new solution, optional)
• expense management (helping us manage travellers’ expense transactions, added for the new solution, optional)
• travel policy management, advice and compliance
• additional travel related services (such as foreign exchange provision).

In the current solution, Travel Management Companies (TMCs) offer online, consultant assisted, and offline options. In response to this Request for Proposals (RFP) we will consider offers for customer self-managed Online Booking Tools (OBTs), which may if appropriate be added to the solution. This could provide an alternative to full-service TMCs, which we intend will remain a core part of the new solution.

A briefing session about this RFP will be held at MBIE, 15 Stout Street, Wellington at 3.30 pm on Thursday 13 September. If you would like to attend, pre-registration is required through an online form found here:

Awarded Status

This tender has been awarded.

  • Atlantic Pacific American Express - Level 30, 2-6 Gilmer Terrace, Wellington, 6140, NEW ZEALAND
  • Cororate Travel Management - 25, Davis Crescent, Auckland, 1023, NEW ZEALAND
  • FLIGHT CENTRE (NZ) LIMITED - 124, Vincent Street, Auckland, 1010, NEW ZEALAND
  • Orbit World Travel - 89, the Terrace, Wellingotn, 6011a, NEW ZEALAND
  • Tandem Travel - 1, Willis Street, Wellington Central, Wellington, 6011, NEW ZEALAND

Further Award Information:
The Ministry of Business, Innovation and Employment (MBIE) is pleased to announce that contracts have been awarded for the supply of All-of-Government (AoG) Travel Management Services.

This contract gives agencies a full range of services and pricing options, tailored to agencies’ business travel requirements.

The new contract replaces the current Travel Management Services contract which expires 25 June 2019. The new contract commenced on 26 June 2019 with an initial term of 5 years.

The new contract will include two categories:
• Full Service Travel Management Services (Closed Panel - 5 Providers)
• Self-Service Travel Management Services (Open Panel - No contracts awarded)

Visit the for the list of new Providers and more information on the AoG Travel Management Services (Generation Two) contract.

Award Date: Friday, 19 July 2019 9:02 AM (Pacific/Auckland UTC+12:00)