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Face to Face & Multilingual Settlement Information Services


Tender Closed
RFx ID : 19600323
Tender Name : Face to Face & Multilingual Settlement Information Services
Reference # : 687
Open Date : Thursday, 5 April 2018 3:00 PM (Pacific/Auckland UTC+12:00)
Close Date : Thursday, 3 May 2018 3:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 80000000 - Management and Business Professionals and Administrative Services
  • 83000000 - Public Utilities and Public Sector Related Services
  • 91000000 - Personal and Domestic Services
  • 93000000 - Politics and Civic Affairs Services
  • 94000000 - Organizations and Clubs
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Required Pre-qualifications : None
Contact : Ashley Angus
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

The Ministry of Business, Innovation and Employment (MBIE) is seeking proposals for the delivery of two complementary Settlement Information Services that support the outcomes of the Government’s Migrant Settlement & Integration Strategy for new and recent migrants to New Zealand. The purpose of the Services is to provide access for new and recent migrant clients to information in English or in their first language that addresses their settlement needs. The Services will be available on a national basis for delivery of a face-to-face and information workshop service and/or for a multilingual settlement information service. The Ministry is open to proposals from providers interested in tendering for delivery of either one or both of these nationwide services.

The Ministry is looking for credible providers who have the capability, experience and structure to provide one or both of these two Services on a nationwide basis. The provider needs to have a good track record in the management and dissemination of accurate and relevant information to migrant clients. The provider will also need to engage with and respond to the needs of local settlement networks of settlement service stakeholders. A desire to innovate to meet the settlement information needs of new migrants from diverse backgrounds is integral. The Ministry is not seeking information services that include the provision of information for immigration or visa-related purposes; for example, services that provide information or advice about applying for Immigration New Zealand (INZ) visas. INZ provides visa information online and from its INZ Contact Centre.

To download and view the tender documents, please sign in to your Supplier account on GETS and click 'Subscribe to this Notice'. All tenders must be submitted through GETS by the deadline. Please ensure that the submission includes the attached Organisational Questionnaire, Response Form(s) and pricing information using the provided templates.