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Automated Desktop Application Integration RFP


Tender Closed
RFx ID : 19112037
Tender Name : Automated Desktop Application Integration RFP
Reference # : MBIE 678
Open Date : Monday, 20 November 2017 3:30 PM (Pacific/Auckland UTC+13:00)
Close Date : Tuesday, 23 January 2018 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 80000000 - Management and Business Professionals and Administrative Services
  • 81000000 - Engineering and Research and Technology Based Services
  • Auckland
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Required Pre-qualifications : None
Contact : Mijo Wilson
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

The Ministry of Business, Innovation and Employment (MBIE) has released a Request for Proposals (RFP) for Robotic Automation technology, both Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA).

The focus of the RFP is to establish a Robotic Automation capability in Immigration New Zealand’s (INZ) Immigration Contact Centre (the ICC), with options to extend its use to other INZ sites/processes – and potentially within MBIE more broadly in the future.

We are holding a supplier briefing related to the RFP via teleconference on Wednesday 29 November 2017 from 11:30am to 12:30pm (NZDT). Registration deadline is 12:00pm Tuesday 28 November 2017 (NZDT). Link to register is provided in the RFP document on page 5.

Please submit all questions via this GETS notice by 5:00 p.m. 13 December 2017 (NZDT).