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Provision for the Management of a Contingent Workforce

Details

Tender Closed
RFx ID : 19177036
Tender Name : Provision for the Management of a Contingent Workforce
Reference # : PRO-SRFx- 00000242
Open Date : Friday, 27 October 2017 9:00 AM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 3 November 2017 12:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Notice of Information (Advance Notice) (NOI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 80000000 - Management and Business Professionals and Administrative Services
Regions:
  • New Zealand
Required Pre-qualifications : None
Contact : Katherine Scapolo
TendersMGT@ird.govt.nz
Agency Address :
Related Tenders:
Overview

Inland Revenue will soon be going to the market for a solution to support our Service Delivery team to identify supplier(s) who can support the peaks and troughs in our customers’ needs. Inland Revenue need a supplier(s) who can manage Inland Revenue’s need for a contingent workforce based on:
• Agility (to allow flexing according to demand and make changes in a timely and cost-effective manner)
• Having the right people – first time – for longer
• Efficiency in the recruitment, training and on-boarding process
• Alignment to the broad needs of our customer profiles and work types to support an improved customer experience
• Measuring and monitoring excellence in supplier performance (focusing at improving productivity and reducing the cost of providing our services)
• Innovation to evolve with Inland Revenue
• Value for money (cost effective)
• Being enabled by technology (to attract and retain diverse people, utilising best practice systems to maximise value and drive innovation to improve customer experience)

RFx Outcome

This tender has been completed.

Further information:
A contract has been awarded to Madison Recruitment Limited

Date RFx was completed/updated: Wednesday, 21 March 2018 4:54 PM (Pacific/Auckland UTC+13:00)