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Provision for the Management of a Contingent Workforce


Tender Closed
RFx ID : 19207205
Tender Name : Provision for the Management of a Contingent Workforce
Reference # : PRO-SRFx- 00000242
Open Date : Tuesday, 7 November 2017 10:00 AM (Pacific/Auckland UTC+13:00)
Close Date  : Monday, 27 November 2017 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 80000000 - Management and Business Professionals and Administrative Services
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Katherine Scapolo
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

Inland Revenue requires a solution to support our Service Delivery team to identify supplier(s) who can support the peaks and troughs in our customers’ needs. Inland Revenue need a supplier(s) who can manage Inland Revenue’s need for a contingent workforce based on:
• Agility (to allow flexing according to demand and make changes in a timely and cost-effective manner)
• Having the right people – first time – for longer
• Efficiency in the recruitment, training and on-boarding process
• Alignment to the broad needs of our customer profiles and work types to support an improved customer experience
• Measuring and monitoring excellence in supplier performance (focusing at improving productivity and reducing the cost of providing our services)
• Innovation to evolve with Inland Revenue
• Value for money (cost effective)
• Being enabled by technology (to attract and retain diverse people, utilising best practice systems to maximise value and drive innovation to improve customer experience)

RFx Outcome

This tender has been awarded to:

  • AWF Madison

Further Award Information:
A contract has been awarded to Madison Recruitment Limited

Award Date: Wednesday, 21 March 2018 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Thursday, 13 May 2021 2:12 PM (Pacific/Auckland UTC+12:00)