Provision for the Management of a Contingent Workforce

Details

Tender Closed
RFx ID :	19207205
Tender Name :	Provision for the Management of a Contingent Workforce
Reference # :	PRO-SRFx- 00000242
Open Date :	Tuesday, 7 November 2017 10:00 AM (Pacific/Auckland UTC+13:00)
Close Date  :	Monday, 27 November 2017 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type :	Request for Proposals (RFP)
Tender Coverage :	Sole Agency  [?]
Categories :	80000000 - Management and Business Professionals and Administrative Services
Regions:	New Zealand
Exemption Reason :	None
Required Pre-qualifications :	None
Contact :	Katherine Scapolo TendersMGT@ird.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

Inland Revenue requires a solution to support our Service Delivery team to identify supplier(s) who can support the peaks and troughs in our customers’ needs. Inland Revenue need a supplier(s) who can manage Inland Revenue’s need for a contingent workforce based on:
• Agility (to allow flexing according to demand and make changes in a timely and cost-effective manner)
• Having the right people – first time – for longer
• Efficiency in the recruitment, training and on-boarding process
• Alignment to the broad needs of our customer profiles and work types to support an improved customer experience
• Measuring and monitoring excellence in supplier performance (focusing at improving productivity and reducing the cost of providing our services)
• Innovation to evolve with Inland Revenue
• Value for money (cost effective)
• Being enabled by technology (to attract and retain diverse people, utilising best practice systems to maximise value and drive innovation to improve customer experience)

This tender has been awarded to:

• AWF Madison

Further Award Information:
A contract has been awarded to Madison Recruitment Limited

Award Date: Wednesday, 21 March 2018 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Thursday, 13 May 2021 2:12 PM (Pacific/Auckland UTC+12:00)