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RFP: Employee Insurance Benefits Brokerage and Administration Services

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.

Details

Tender Closed
RFx ID : 33931321
Tender Name : RFP: Employee Insurance Benefits Brokerage and Administration Services
Reference # : Restricted Tender
Open Date : Friday, 17 April 2026 2:30 PM (Pacific/Auckland UTC+12:00)
Close Date  : Monday, 18 May 2026 4:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 84130000 - Insurance and retirement services
Regions:
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Exemption Reason : None
Required Pre-qualifications : None
Contact : Phil Mischefski
phillip.mischefski@kaingaora.govt.nz
Alternate Physical Delivery Address  : N/A
Alternate Physical Fax Number  : N/A
Agency Address : NEW ZEALAND
Overview

Kāinga Ora requires a New Zealand–based partner that can provide both comprehensive brokerage services and end-to-end placement of group medical, life, trauma, and income protection insurance.

This includes market canvassing, insurer negotiation, policy design, proactive health and wellness management, and secure digital administration with APIs, enrolments, reporting, and strong security controls.

The provider must also manage BAU administration, claims support, and employee experience while delivering high-quality data driven reporting, communications, and nationwide servicing.

RFx Outcome

This tender has been awarded.

  • Marsh Limited - Level 11, Pwc Tower, 15 Customs Street West, Auckland, 1010, NEW ZEALAND

Award Date: Tuesday, 1 September 2026 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Thursday, 10 September 2026 10:08 AM (Pacific/Auckland UTC+12:00)


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