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RFP: Technology Modernisation Programme - Core Housing Management Platform

Details

RFx ID : 33552989
Tender Name : RFP: Technology Modernisation Programme - Core Housing Management Platform
Reference # :
Open Date : Monday, 23 February 2026 9:30 AM (Pacific/Auckland UTC+13:00)
Close Date  : Thursday, 26 March 2026 3:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 80100000 - Management advisory services
  • 80130000 - Real estate services
Regions:
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Malcolm Morrison
techmodprocurement@kaingaora.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

Is looking for an organisation with demonstrable and recent experience providing an end-to-end technology solution which provides a unified system for managing all aspects of tenancy and property operations, including tenant intake, matching, placement, onboarding, rent and debt management, case management, complaints, transfers, terminations, inspections, compliance, responsive repairs, void maintenance, and asset lifecycle activities. As part of this RFP, we want to procure both the CHMP product and the implementor, which could be either of the following options:

• Platform vendor to provide the platform product and lead the implementation of that platform for us; or

• Platform vendor to provide the platform product and a third-party solution implementor who leads the implementation of that platform for us. Note that if this option is used, we expect that we will only be contracting with one party and the two organisations will need to nominate a lead party to contract with us for both the platform and implementation services.

This approach provides the strongest alignment to our investment objectives; modern systems that are cheaper to run and change, standardised processes, mature enabling capabilities, and trustworthy, timely data.