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Talking Therapies RFP

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.


Tender Closed
RFx ID : 29376859
Tender Name : Talking Therapies RFP
Reference # :
Open Date : Monday, 13 May 2024 9:00 AM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 7 June 2024 12:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 84131600 - Life and health and accident insurance
  • 85000000 - Healthcare Services
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Kainga Ora Procurement
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

We are seeking to engage a provider or providers to support a nationwide range of confidential talk-based therapies to our people.

You will be able to provide one or more of the following:
• confidential counselling for all Kāinga Ora employees as issues arise
• ongoing Professional Supervision for Kāinga Ora employees in roles at higher risk of exposure to psychosocial hazards
• other talk therapies to help our people manage personal and/or work-related issues which can affect their wellbeing and work performance.

The opportunity will include, but not be limited to:
• services provided with expertise to support a diverse workforce including people who identify as Māori, Pasifika, disability, Rainbow, pan-Asian, neurodiverse and refugee backgrounds.
• being delivered in the most appropriate way for the situation e.g. individual and group sessions, in-person and virtual modes, onsite support
• a user-friendly website, digital tools, and accessible booking system with SSO (single sign on)
• customisable reporting and anonymised data
• ability to provide some or all the following broader support:
o Critical incident responses (e.g. de-briefs after distressing events)
o General financial and career guidance
o Personal legal advice (excluding employment relations issues)
o Addiction (e.g. alcohol and drug) intervention programmes
o Tools for leaders (e.g. managing performance and behavioural issues)
o Traditional healing (e.g. Rongoā Māori, Mirimiri)
o Lifestyle coaching (e.g. activity, nutrition, and sleep).

We are open to proposals of alternative talking therapy services that are evidence based and not listed above.

Note: We will host an online Briefing Session on Thursday 16 May at 10am. If you would like to attend please email with the name of your organisation, full names of those attending from the organisation and their positions and we will provide a Microsoft Teams invite to those people to attend. If you are unable to make this, we will publish the slides as an Addendum to this GETS listing so you can access them after.