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Managed SOC / SIEM Service

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.

Details

Tender Closed
RFx ID : 27456000
Tender Name : Managed SOC / SIEM Service
Reference # : Restricted Tender
Open Date : Friday, 26 May 2023 7:00 AM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 30 June 2023 5:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 81160000 - Information Technology Service Delivery
Regions:
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Procurement Team
procurement@kaingaora.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address : NEW ZEALAND
Overview

Kāinga Ora is seeking proposals from Managed Security Service Providers to provide a comprehensive Security Operations Centre (SOC) solution, inclusive of Security Incident Event Monitoring (SIEM) via Microsoft Sentinel. The goal is to effectively identify, manage/triage and mitigate security incidents and events through a 24/7/365 operational capacity.

This opportunity represents a chance to provide a Government Agency with access to critical shared threat intelligence and suitably qualified cyber professionals, expanding security incident monitoring capacity to a 24/7/365 model and significantly reducing the risk and cost of establishing an internal capability.

Our aim is to find a Provider that covers the following aspects:
• Comprehensive security management
• Proactive threat monitoring/triage/alerting/escalation
• Regular trend reports
• Security compliant (the systems security must be assessed (C&A) and deemed compliant with Kāinga Ora’s Cyber and digital security policies)
• Proven 24/7 operation
• Sentinel setup support / Sentinel cost optimisation
• On-boarding of new data sources as appropriate
• Custom parsing as required
• On-going fine-tuning of alarms, correlation rules, reporting
• Playbook development expertise
• Portal-accessible log visibility
• User view authorisation
• Value-add (recommendations/enhancements based on real experiences that would be relevant to Kāinga Ora etc.).

Background
The objective of this initiative is to ensure round-the-clock, accurate and efficient identification and management (triage) of relevant security incidents and events. It's an opportunity for providers to leverage their expertise and awareness of the current global cyber threat landscape, as well as their access to critical threat intelligence data to broaden Kāinga Ora’s security incident and event monitoring and management capabilities.

RFx Outcome

This tender has been awarded. Total spend value $ 1,133,580.

  • CYBERCX NEW ZEALAND LIMITED - Level 10, 10 Brandon street, Wellington, 6011, NEW ZEALAND

Further Award Information:
Description of Services: CyberCX will manage a SIEM and SOC capability to provide monitoring, alerting, and reporting services for cyber security processes and events on behalf of Kāinga Ora.
Contract Award Date: 13 December 2023
Contract Term: Three (3) years
Renewal Options: Two provisions of 1-year each.
Procurement process: Closed-Competitive RFx ID 27456000

Award Date: Wednesday, 13 December 2023 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Tuesday, 27 February 2024 9:20 AM (Pacific/Auckland UTC+13:00)