Case Management System HAA

Details

RFx ID :	32554395
Tender Name :	Case Management System HAA
Reference # :	TN/26/19
Open Date :	Friday, 19 September 2025 2:00 PM (Pacific/Auckland UTC+12:00)
Close Date  :	Friday, 3 October 2025 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type :	Request for Information (Market research) (RFI)
Tender Coverage :	Sole Agency  [?]
Categories :	43000000 - Information Technology Broadcasting and Telecommunications
Regions:	New Zealand
Required Pre-qualifications :	None
Contact :	Ben Allistone 021 926846
Alternate Physical Delivery Address  :	Police National Headquarters - 180 Molesworth Street - Wellington
Alternate Physical Fax Number  :

He Aranga Ake is a multi-agency violent extremism disengagement framework that works with participants to achieve positive change across protective factors in their life. Overall, the framework aims to reduce the risk of escalation to violence in support of an ideology.
New Zealand Police seeks a case management system that can track progress of participants on the He Aranga Ake Framework. Six government agencies must be able to log into this system and it must be capable of storing information up to a government security classification of RESTRICTED. Information will need to be retained in line with government requirements.
We need an off-the-shelf solution that allows the user to:
- Record actions and decisions against a participant’s profile
- Add progress updates against a participant’s profile in an easy-to-read format
- Copy information (e.g. from emails and documents) and paste information into progress updates.
- Attach documents against a participant’s profile (e.g. minutes, background information).
Ideally, the user should be able to see all key information ‘at a glance’ on their profile.

Police is not interested in solutions that would require a lot of customisation to meet our requirements

Documentation can be obtained via email: ICTStrategicSourcing@police.govt.nz