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Pain Management Services - Community Service 2026

Details

RFx ID : 33733692
Tender Name : Pain Management Services - Community Service 2026
Reference # : PMS2026
Open Date : Friday, 24 April 2026 5:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Wednesday, 27 May 2026 5:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 85000000 - Healthcare Services
Regions:
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Exemption Reason : None
Required Pre-qualifications : None
Contact : Jenny Robertson
acchealthtenders@acc.co.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

ACC is seeking responses from suppliers with the required capability and expertise to deliver Community Pain Management Services that provide assessment, treatment and rehabilitation services for Clients who:
• have chronic pain lasting 3 months or more, and / or
• Complex Regional Pain Syndrome (CRPS), and / or
• Suspected CRPS

The requirement for the Services must be as a result of a personal injury which is covered by ACC and excludes Tertiary Level Specialist Interventions. The new contract will commence on 1 December 2026 with an initial term of 3 years with two further contract extension periods of 2 years each (3+2+2). Please refer to the attached Service Schedule for more information.

ACC has hosted two webinars ahead of the release of the RFP documents:

• The first webinar on the proposed changes and future direction was released on Monday 2 March 2026 at 12:30pm
• The second webinar on the confirmed changes and tender information was released on Friday 13 March at 12:30pm

A copy of the presentation, transcript and Q&As is available with this RFP.