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Sensitive Claims Service 2024 - Request for Application


RFx ID : 29111968
Tender Name : Sensitive Claims Service 2024 - Request for Application
Reference # : Sensitive Claims Service 2024
Open Date : Tuesday, 2 April 2024 2:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 2 August 2024 5:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 85000000 - Healthcare Services
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Exemption Reason : None
Required Pre-qualifications : None
Contact : Please use the GETS Q&A function
Please use the GETS Q&A function
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

ACC is seeking Suppliers and Named Service Providers for the new Sensitive Claims Service commencing 1 December 2024. The current contract, known as the Integrated Services for Sensitive Claims (ISSC), expires on the 30 November 2024. The Sensitive Claims Service is a support, assessment, and treatment service for kiritaki (clients) who have experienced sexual abuse or assault covered by the Accident Compensation Act 2001 and who have a mental injury caused by that act of sexual abuse or assault. The service puts kiritaki at the centre of their recovery and brings together a range of supports and services to support them with their recovery. Please subscribe to this notice and download the documents. Information on the service can also be found on our website:

All questions relating to the tender and supplier applications closes on GETS on 10 May 2024, 5pm.

We will not be accepting questions relating to the Sensitive Claims Service tender after this date. Please refer to the Q&A section of GETS and FAQs, which includes responses to the most common questions we received about the tender attached as addenda to the notice.

There are different closing dates depending on your application:
· Large supplier application: 5 pm, 17 May 2024
· Medium supplier application: 5 pm, 24 May 2024
· Small supplier application: 5 pm, 31 May 2024
· Named Service Provider application: 5pm, 2 August 2024

Please read the Request for Application and Service Schedule before applying, to understand the contract and how you submit the appropriate application. Application forms can be accessed through the links below. You need a RealMe login to access the forms.

• Suppliers:

• Named Service Providers:

• Service Provider registration (ongoing): This is only for Registered nurses, Occupational therapists, Physiotherapists, Speech-language therapists, Dietitians and Social workers who DO NOT have an ACC Provider ID. There is no close date.

For questions and support relating to the system, please email