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Integrated Home and Community Support


Tender Closed
RFx ID : 27421329
Tender Name : Integrated Home and Community Support
Reference # :
Open Date : Friday, 19 May 2023 1:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 1 September 2023 5:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Notice of Information (Advance Notice) (NOI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 85000000 - Healthcare Services
  • New Zealand
Required Pre-qualifications : None
Contact : Migle Dudonyte
04 816 6447
Agency Address :
Related Tenders:

The future of ACC’s Integrated Home and Community Support Service

ACC funds home and community support services to deliver personal, child and home care to clients following an accident. These services are intended to support clients to return to independence or reach their maximum level of participation in everyday life. Support can vary from a few hours per week of home help to 24/7 care and support for our most vulnerable clients.

Each year we support over 25,000 clients to receive these services.
We currently procure this service from five lead suppliers nationally.

We are proposing to split this service into two:
HCSS: Return to Independence (HCSC-RTI)
This will cater to our clients who need some short-term support to return to their pre-injury level of independence. It will be casemix funded. Casemix funding is a type of package funding based on which clinical group a client is placed in following an assessment of their needs. The supplier can provide services flexibly for the client to achieve the desired outcome.
HCSS: Maximise Independence service (HCSS-MI)
This will cater to clients who have life-long and/or complex needs and will support them to maximise their level of independence. It will be funded as fee for service. Fee for Service is an hourly rate paid for each hour of service delivered. The amount of hours is determined by ACC (often via an independent needs assessment).

The proposal is for the Maximise Independence service to be opened to a wider range of suppliers.
We are seeking feedback on this proposal between 9 May and 9 June 2023. From there, we will be making a final decision about whether the proposal will go ahead.
If the proposal is supported, we will be running a tender for these services from approximately September 2023.

RFx Outcome

This tender has been completed.

Further information:
Completed by system

Date RFx was completed/updated: Thursday, 11 January 2024 11:22 AM (Pacific/Auckland UTC+13:00)