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Request for Application - Urgent Care Clinic Service (Previously known as Accident and Medical Service)


Tender Closed
RFx ID : 17033553
Tender Name : Request for Application - Urgent Care Clinic Service (Previously known as Accident and Medical Service)
Reference # : 17033553
Open Date : Monday, 30 November 2015 10:00 AM (Pacific/Auckland UTC+13:00)
Close Date  : Wednesday, 24 February 2016 12:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 85000000 - Healthcare Services
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Exemption Reason : None
Required Pre-qualifications : None
Contact : Fano Siu-Magele
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

ACC works to reduce the overall incidence and impact of injury in New Zealand, through delivery of injury prevention, rehabilitation and compensation services.

ACC is seeking applications from interested respondents who have the capability, experience and infrastructure to provide ACC funded Urgent Care Clinic services (UCC), which will replace the Accident and Medical (A&M) service from 1 July 2016. Urgent Care Clinics provide treatment services to ACC clients for injuries that need treatment more urgently than can usually be accommodated by general practice but don’t require the level of service provided at a District Health Board’s (DHB) Emergency Department (ED).

Please note – existing holders of the A & M contract will also need to apply as current contract arrangements will expire 30 June 2016.

Indicative timeframes for the registration and application process:

Registration period: 30 November 2015 – 14 December 2015*
Applications open: 15 December 2015
Clarification period: 21 January 2016 – 15 February 2016
Deadline for responses: 24 February 2016 at 12 noon
Advise Respondents of outcomes: Early May 2016
Anticipated Contract start date: 1 July 2016.

*If you have not registered your interest by 14 December 2015 you will be excluded from taking part in this opportunity.

How to Register

All respondents are required to submit their responses via an online system hosted by Trade Interchange. Access to the online system will be available from 15 December 2015.

To access the Application, register through either the attached link in the Request for Application document or the following link: The registration process normally takes up to 1 business day to complete.
Each respondent will then receive an individual email providing a website link and separate login details and password to access the online system.

Who do I address queries to about my application?
Please email all queries to the messaging facility via the e-Tender Tool.

Additional Information:

For more information about the Accident and Medical (A&M) service redesign project, go to our ACC website at and in the search field type Accident and Medical (A&M) service redesign. Please note the Urgent Care standard is still in draft pending a final round of feedback and review.