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Clinical Typing Tool for Waikato District Health Board

Details

Tender Closed
RFx ID : 13708917
Tender Name : Clinical Typing Tool for Waikato District Health Board
Reference # : 4290-15 old ref 12652870
Open Date : Tuesday, 7 July 2015 8:00 AM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 10 July 2015 12:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 85000000 - Healthcare Services
Regions:
  • Waikato
Exemption Reason : None
Required Pre-qualifications : None
Contact : Alicia Lane, Procurement Manager
Alicia.Lane@waikatodhb.health.nz
Alternate Physical Delivery Address  : As per RFP document
Alternate Physical Fax Number  :
Agency Address : NEW ZEALAND
Overview

PLEASE NOTE: RFP CLOSED BY ERROR 3RD JULY 2015 AND HAS BEEN RELISTED TO CLOSE 10TH JULY 2015 (original GETS reference is 12652870)


The Waikato DHB clinical typists currently use a tool developed internally using Microsoft Excel to manage the workflow around creating clinical documents in Microsoft Word.

The process starts with Clinicians dictating letters using Winscribe. The clinical typing pool – who may be based onsite at Waikato DHB or working remotely from home, transcribe the letters into a Microsoft Word document. The requesting clinician is then required to log in to the tool to approve the letter, and are sent electronic reminders if the letter is not approved within the required timeframe. Once approved, the clinical typist finalises the letter, prints it out, and it is couriered or posted to the recipient. At present, letters are sent out using a mix of couriers as well as New Zealand Post. However, New Zealand Post has reduced from sending mail 5 days per week to 3 days and this has resulted in some GP’s not receiving the letters in a timely manner.

Finalised documents are also archived on to a network folder, and a copy is uploaded in to the clinical document portal – Clinical Workstation.

The clinical typists also manually record letter details into a spreadsheet in order to facilitate audit reporting.

Our Requirements

Waikato DHB is seeking to replace the existing Clinical Typing tool with an off-the-shelf proven solution.

The primary business objectives for Waikato DHB are to:

• Reduce current business risk by provisioning a solution that is supportable by the Waikato DHB IS department, backed up by a reputable vendor
• Reduce the time to distribute letters to GP’s by provisioning the capability to distribute letters electronically to GP’s
• Improve clinical safety by enabling information to be transferred between hospital clinicians and GP’s in a timely manner
• Improve reporting and auditing
• Enforce a consistent format standard in relation to documents

RFx Outcome

No Winner