286149 - CRM Development Partnership and Solution

Details

RFx ID :	32668247
Tender Name :	286149 - CRM Development Partnership and Solution
Reference # :	286149
Open Date :	Thursday, 2 October 2025 4:30 PM (Pacific/Auckland UTC+13:00)
Close Date  :	Wednesday, 22 October 2025 4:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit :	Information Technology Services
Tender Type :	Request for Proposals (RFP)
Tender Coverage :	Sole Agency  [?]
Categories :	43000000 - Information Technology Broadcasting and Telecommunications 81110000 - Computer services 81160000 - Information Technology Service Delivery
Regions:	Waikato
Exemption Reason :	None
Required Pre-qualifications :	None
Contact :	Procurement at University of Waikato procurement@waikato.ac.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

The purpose of this RFP is to select a preferred development partner and solution for our CRM.

We are seeking suppliers with a proven track record, who can demonstrate their experience in delivering requirements related to CRM. We wish to establish a collaborative relationship with a development partner, who we can work with, who can operate with a high degree of transparency and communication and keep up to date with technological advances.

We are seeking a development partner for a Greenfields Microsoft Dynamics 365 environment, but also welcome proposals for other solutions that meet all the functional requirements outlined in this RFP. Alternative solutions must fully satisfy the same criteria as outlined in this RFP.

This procurement is subject to final budget approval. The University reserves the right not to proceed to contract if funding is not confirmed. Suppliers should be aware that this RFP is being used to inform budget planning and no commitment to contract will be made until funding is confirmed.