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Transpower Transition Core ITSM Toolset - ROI

Details

RFx ID : 20112215
Tender Name : Transpower Transition Core ITSM Toolset - ROI
Reference # : SUP-14250
Open Date : Tuesday, 4 September 2018 4:00 PM (Pacific/Auckland UTC+12:00)
Close Date : Tuesday, 25 September 2018 4:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Registration of Interest (ROI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
Regions:
  • New Zealand
Required Pre-qualifications : None
Contact : Max Grover
procurement@transpower.co.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

This procurement relates to the procurement of IT Service and Asset Management (ITSM and ITAM) Software solution.

The Transition Core ITSM Toolsets project has been established to remediate the current out of support IT Service and Asset Management ITSM tools which provide support to the Change Management and Asset Management functions of Service Management. In addition to providing a project framework for the lifecycle replacement, Transpower IST has a wider requirement to provide a holistic view of Transpower’s current IT Service Management functions.

The project will select a supplier who will recommend, supply, implement and transition Transpower to a software product(s) that meets Transpower’s current and future ITSM needs. The software product will need to be capable of delivering the functionality as defined in Transpower’s ITSM toolset Catalogue. (Shown in section 3.4 of ROI document).