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Sport NZ Customer Experience Research RFP
Details
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Tender Closed
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| RFx ID : | 26550053 |
| Tender Name : | Sport NZ Customer Experience Research RFP |
| Reference # : | |
| Open Date : | Friday, 28 October 2022 7:30 PM (Pacific/Auckland UTC+13:00) |
| Close Date : | Friday, 2 December 2022 5:00 PM (Pacific/Auckland UTC+13:00) |
| Tender Type : | Request for Proposals (RFP) |
| Tender Coverage : | Sole Agency [?] |
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| Exemption Reason : | None |
| Required Pre-qualifications : | None |
| Contact : |
Glen McCarty glen.mccarty@sportnz.org.nz |
| Alternate Physical Delivery Address : | |
| Alternate Physical Fax Number : | |
Overview
Sport New Zealand Ihi Aotearoa (Sport NZ) is seeking a suitably qualified provider to deliver our current Voice of Customer programme, allowing for further development. The programme currently consists of two existing experience research programmes, one seeking to understand the experience of physical activity within secondary schools (Voice of Rangatahi) and another in a sports club context (Voice of Participant). While these existing surveys are different, they share similar goals to bring the Voice of Customer into both our organisation and our partners’ organisations.
The solution will include the provision of data collection, data sharing solutions, and research management.
