Supplier log in
IT Managed Services
Details
| RFx ID : | 34877097 |
| Tender Name : | IT Managed Services |
| Reference # : | |
| Open Date : | Friday, 11 September 2026 9:00 AM (Pacific/Auckland UTC+12:00) |
| Close Date : | Friday, 16 October 2026 5:00 PM (Pacific/Auckland UTC+13:00) |
| Tender Type : | Request for Proposals (RFP) |
| Tender Coverage : | Sole Agency [?] |
| Categories : |
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| Regions: |
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| Exemption Reason : | None |
| Required Pre-qualifications : | None |
| Contact : |
Nicole van der Drift info@ruapehudc.govt.nz 078958188 |
| Alternate Physical Delivery Address : | |
| Alternate Physical Fax Number : |
This RFP relates to the purchase of comprehensive IT services as set out in the attached Proposed Contract. The key outcomes that we want to achieve are:
• Reliable BAU IT Managed services and service desk delivery where customer requests are resolved effectively and in a timely manner.
• Proactive monitoring using latest solutions to ensure RDC’s cyber security risk and compliance requirements are effectively managed and systems are operating efficiently.
• Proactive resolution of identified issues with appropriate approval from RDC.
• Strategic advice and guidance provided to the IS Governance Group (ISGG) with input into the IT Roadmap.
• Project Management and other resource support to implement actions outlined in the IT Roadmap.
The Proposed Contract term is shorter than typical long-term IT managed services contract terms. This reflects the current uncertainty associated with potential local government amalgamations that are being discussed and canvassed. RDC considers that a shorter initial term, with extension options, provides appropriate flexibility while still supporting continuity of service, transition planning and value-for-money outcomes.
