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QEII Covenant, Contact and Activity Management System

Details

Tender Closed
RFx ID : 31241774
Tender Name : QEII Covenant, Contact and Activity Management System
Reference # : Restricted Tender
Open Date : Wednesday, 19 March 2025 9:00 AM (Pacific/Auckland UTC+13:00)
Close Date  : Wednesday, 16 April 2025 11:30 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43230000 - Software
Regions:
  • International
Exemption Reason : None
Required Pre-qualifications : None
Contact : Callum Neil
procurement@qeii.org.nz
+6444714196
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address : 138 The Terrace, Wellington, NEW ZEALAND
Overview

QEII collects, manages and reports on a range of information to achieve its strategic objectives. The current system that services this information collection and management is not fit for purpose. We're seeking to update our existing Covenant, Contact and Activity management system to a functional, modern system. The new system will be comprised of a Customer Relationship Management (CRM) platform, spatial applications designed in Esri's ArcGIS Online (AGOL) platform, and integration with some of QEIIs existing Microsoft business applications (namely, Dynamics 365 Business Central for Finance, and SharePoint for Document Management).

This project will involve:
- Discovery of QEIIs information and workflows
- Design of system components in line with our requirements
- Building of required applications
- User testing
- Migration of data from existing systems
- User Training

We're looking for proposals that will transition us from our current state to our desired future state.

RFx Outcome

This tender has been awarded.

  • Adaptable Consulting Limited - 5, Owens Road, Epsom, Auckland, Auckland, 1023, NEW ZEALAND

Further Award Information:
Adaptable and GBS provided an extremely detailed and thorough RFP response. Each of our requirements was assessed and a solution designed for. A complete draft system diagram was provided, and each component explained, with relevant implications in terms of pricing and integrations. Assurance was also given on the quality of the team, past experience, and ability to deliver. In the live demonstration step, Adaptable and GBS provided a live working demonstration of the potential new system, which provided proof of concept for several of our core workflows. They'd clearly understood our workflows, the likely data we manage, and how we envisioned it being handled. We're excited to progress this contract with Adaptable and GBS.

Award Date: Thursday, 5 June 2025 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Thursday, 16 October 2025 9:09 AM (Pacific/Auckland UTC+13:00)