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RFQ Website Redesign

Details

Tender Closed
RFx ID : 23571251
Tender Name : RFQ Website Redesign
Reference # : Restricted Tender
Open Date : Monday, 23 November 2020 9:00 AM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 4 December 2020 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Quotations (RFQ)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43232200 - Content management software
  • 43232400 - Development software
  • 80140000 - Marketing and distribution
  • 81110000 - Computer services
  • 82000000 - Editorial and Design and Graphic and Fine Art Services
Regions:
  • New Zealand
Exemption Reason : 14.9.i Secondary procurement
Required Pre-qualifications : None
Contact : Kate Tuanau
kate.tuanau@publictrust.co.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

Public Trust is in the early stages of an exciting Digital Transformation journey. One of the key strategic initiatives to support our digital strategy is a full redesign of our customer-facing website, publictrust.co.nz. These are the problem we’re trying to solve:

- We’ve recently been through a brand refresh and want to bring our new purpose and values to life through our website experience.
- We have a separate online platform (a self-service e-comm site) and the handover from our main website to the platform is poor in terms of CX.
- Our website is our virtual shopfront and it currently doesn’t work hard enough to support our customers’ needs - our engagement and conversion rates aren’t as strong as they could be.
- We’re limited by our CMS and have little flexibility to create new content and templates – we’re reliant on our CMS vendor for this.

The scope of work to address these problems includes:

- Review of current CMS – note that our internal sites sit on the same CMS, so an impact assessment will be needed.
- Recommendation on CMS and plan to migrate our internal sites at a later stage.
- Working with internal IT teams to gather technology requirements.
- Working with SMEs across the business to gather requirements.
- Turning requirements into a clear solution design – including information architecture, content plan and technology/CMS recommendation.
- Full UI design including interactive features, templates, graphics and navigation.
- Front and back end build of the website, including testing and launch.
- Content writing, optimising and loading into the CMS.
- Working with our external search partner to mitigate SEO ranking issues ahead of launch, and update goals/tracking in GA.
- Working with our internal IT and Development teams on server-side set up and ongoing maintenance (our development team will be managing the website ongoing).

RFx Outcome

This tender has been awarded.

  • RUSH DIGITAL INTERACTIVE LIMITED - 2, Marston Street, Parnell, Auckland, Auckland City, 1052, NEW ZEALAND

Award Date: Tuesday, 6 April 2021 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Sunday, 4 April 2021 4:30 AM (Pacific/Auckland UTC+12:00)