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Customer Information Requests (CIR) Scanners

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.

Details

Tender Closed
RFx ID : 32673622
Tender Name : Customer Information Requests (CIR) Scanners
Reference # : OTFRP_2025-494 Restricted Tender
Open Date : Friday, 3 October 2025 12:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 24 October 2025 12:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Syndicated Opportunity  [?]
Categories :
  • 45000000 - Printing and Photographic and Audio and Visual Equipment and Supplies
Regions:
  • New Zealand
Exemption Reason : 9. Secondary procurement
Required Pre-qualifications : None
Contact : Amelia Moa
procurement@ot.govt.nz
0272109734
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

This RFP is a follow-on from the ROI released in April 2025. Oranga Tamariki has chosen to separate this scanning component from the broader Secure Cloud Print solution due to a specialist requirement from the Customer Information Requests (CIR) team.

Please note that a full Secure Cloud Print RFP will still be released at a later date. Shortlisted providers from the ROI may choose to respond to this Scanner RFP or wait for the upcoming full Secure Cloud Print RFP. This Scanner RFP is being treated as a standalone procurement process.

The proposed solution must support Oranga Tamariki’s high-volume and complex scanning needs, with a strong focus on reliability, efficiency, and ease of use. It must meet the operational requirements of the CIR team, which processes upwards of 9 million pages annually. The solution must deliver consistent performance under heavy workloads and minimise manual intervention to ensure timely and accurate document handling.

RFx Outcome

This tender has been awarded.

  • CANON NEW ZEALAND LIMITED - Canon House, 28 The Warehouse Way, Northcote, Auckland, 0627, NEW ZEALAND

Award Date: Wednesday, 1 July 2026 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Thursday, 17 September 2026 10:41 AM (Pacific/Auckland UTC+12:00)


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