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New Zealand Expo 2020 - Pavilion Services RFP


Tender Closed
RFx ID : 19870239
Tender Name : New Zealand Expo 2020 - Pavilion Services RFP
Reference # :
Open Date : Monday, 16 July 2018 10:00 AM (Pacific/Auckland UTC+12:00)
Close Date  : Sunday, 19 August 2018 8:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 72000000 - Building and Facility Construction and Maintenance Services
  • 90000000 - Travel and Food and Lodging and Entertainment Services
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Exemption Reason : None
Required Pre-qualifications : None
Contact : Mijo Wilson
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

New Zealand will participate in Expo 2020 to be held in Dubai, United Arab Emirates, where we will deliver a world class pavilion and visitor experience to showcase New Zealand in a region that has become one of our fastest-growing export markets.

Each country is assigned a site in order to construct a pavilion (or building) which allows the country to be represented and assist in achieving their aims. For New Zealand, that means strengthening our relationship with the United Arab Emirates and other participating countries, as well as generating an increase in exports to new and existing markets, increased investment and business connections plus growth in tourists and international students.

Through the pavilion, we will share our values and our gift to the world – our concept of kaitiakitanga, our unique approach to sustainability – our Care for People and Place. New Zealand’s pavilion will require daily operational excellence to ensure we deliver an outstanding authentic New Zealand experience that is consistent with our theme and conveys the message: New Zealand is good for the world.

The purpose of this procurement is to:
- Allow individual organisations and consortia to submit proposals to deliver one, two or all three of the service categories required to operate the New Zealand pavilion at Expo 2020; and
- Evaluate and select the Service Provider, or combination of Service Providers, who represent the best overall solution to deliver a premium, quality, seamless pavilion experience.

We have split the services required into three categories:
1. Pavilion Operations
2. Hospitality
3. Design Store

Deadline for Questions: 6:00 p.m. 06 August 2018 (UAE) / 2:00 a.m. 07 August 2018 (NZ)
Deadline for Proposals: 12:00 p.m. 14 August 2018 (UAE) / 8:00 p.m. 14 August 2018 (NZ)

RFx Outcome

This tender has been awarded to:

  • Emirates Flight Catering

Further Award Information:
As a result of this tender a contract has been entered into with Emirates Flight Catering and its partners to deliver the Pavilion Operations and Hospitality scope of the RFP.

No contract has been entered into for the Design Store scope of the RFP. New Zealand at Expo is considering its options.

Award Date: Monday, 10 December 2018 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Sunday, 18 November 2018 5:30 AM (Pacific/Auckland UTC+13:00)