Front Counter Services - Market sounding invitation

Details

RFx ID :	33815868
Tender Name :	Front Counter Services - Market sounding invitation
Reference # :
Open Date :	Wednesday, 1 April 2026 9:00 AM (Pacific/Auckland UTC+13:00)
Close Date  :	Friday, 24 April 2026 6:00 PM (Pacific/Auckland UTC+12:00)
Department/Business Unit :	New Zealand Transport Agency
Tender Type :	Notice of Information (Advance Notice) (NOI)
Tender Coverage :	Sole Agency  [?]
Categories :	21100000 - Agricultural and forestry and landscape machinery and equipment 78101800 - Road cargo transport 78102200 - Postal and small parcel and courier services 78110000 - Passenger transport 78140000 - Transport services 78180000 - Transportation repair or maintenance services 80160000 - Business administration services 83100000 - Utilities 83110000 - Telecommunications media services 83120000 - Information services 84121500 - Banking institutions 84130000 - Insurance and retirement services 85101500 - Healthcare centers 85121900 - Pharmacists 90101500 - Eating and drinking establishments 93140000 - Community and social services 93150000 - Public administration and finance services 94000000 - Organizations and Clubs
Regions:	Auckland Bay of Plenty Canterbury Chatham Islands Gisborne Hawke's Bay Manawatu-Wanganui Marlborough Nelson Northland Otago Southland Taranaki Tasman Waikato Wellington West Coast
Required Pre-qualifications :	None
Contact :	Ashley Lamont procurement@nzta.govt.nz

NZ Transport Agency (NZTA) ‘s contracted Front Counter Services currently provide services such as Road User Charges (RUC), driver licensing related transactions and theory testing, and motor vehicle licensing and registration. The current contracts expire on 30 June 2027.

NZTA wishes to invite suppliers to participate in a non-binding, voluntary market sounding process to help NZTA understand market interest in this opportunity, and gather feedback and considerations to support the development of the procurement process, the commercial model, and transition and implementation plan.

The market sounding sessions are intended for suppliers who have front counter services across one or more regions in New Zealand. Please refer to the information pack for further detail on Front Counter Services, key discussion topics, and how to register for a one-on-one session with NZTA.

Market sounding sessions will be held online via Microsoft Teams from 8 to 24 April. Registrations close on 17 April, 6pm.