Enterprise bulk communications solution - Request for Proposals

Details

Tender Closed
RFx ID :	25434706
Tender Name :	Enterprise bulk communications solution - Request for Proposals
Reference # :	5611
Open Date :	Friday, 18 February 2022 10:00 AM (Pacific/Auckland UTC+13:00)
Close Date  :	Monday, 28 March 2022 12:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit :	New Zealand Transport Agency
Tender Type :	Request for Proposals (RFP)
Tender Coverage :	Sole Agency  [?]
Categories :	72151600 - Specialized communication system services 80172000 - Professional communication services 81161600 - Electronic mail and messaging services 83121700 - Mass communication services
Regions:	New Zealand
Exemption Reason :	None
Required Pre-qualifications :	None
Contact :	Tenders Secretary - Miriama Leota wro.contracts@nzta.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :	NEW ZEALAND

Enterprise Bulk Communication Solution RFP

We need a smart communication tool to help us create, improve and deliver our
automated, high-volume customer communications.

Examples you may be familiar with include vehicle licence (rego) reminders, driver
licence renewal reminders, and road user charges (RUC) invoices.

We’re creating approximately 12.6 million of these types of communications (8.4 million
posted letters and 4.2 million emails) per year with our current digital platform. We have
a growing demand to transition more and more of our communications to an enterprisewide,
automated platform.

We are looking for credible providers who have the capability, experience and tools to
allow us to create and deliver smart communication, as one-offs and in bulk. You’ll need
to have a good track record in bulk communication creation and delivery, and strong
client support.

This tender has been awarded.

• SmartComms Pty Ltd - Westpac Building, 60 Martin Place, Sydney, NSW, 2000, AUSTRALIA
  Value $ 1,700,000

Further Award Information:
The agency’s name and address
NEW ZEALAND TRANSPORT AGENCY (WAKA KOTAHI NZ TRANSPORT AGENCY),

Successful supplier(s) name(s) and address(es)
SmartComms Limited, Address: 14, 264-278 George Street, Sydney, NSW 2000,

Description of the goods, services or works
Enterprise Bulk Communications Tool

Date the contract/s was awarded
23 Dec 2022

Expected term of the contract(s)
3 years

Value of the contract(s) awarded
NZD$1.7M

Procurement process used
Open Tender

Award Date: Friday, 23 December 2022 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Monday, 13 March 2023 1:09 PM (Pacific/Auckland UTC+13:00)