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Social Media Management Platform - Request for Proposal

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components, please keep this mind when preparing your response for submission via GETS.


RFx ID : 23585713
Tender Name : Social Media Management Platform - Request for Proposal
Reference # : 3777
Open Date : Monday, 9 November 2020 12:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 18 December 2020 5:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit : New Zealand Transport Agency
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 80172000 - Professional communication services
  • 83110000 - Telecommunications media services
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Tenders Secretary - Miriama Leota
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

Social Media Management Platform

Waka Kotahi is looking for experienced providers with a well-established social media management platform to help us deliver important information to our customers and to manage the associated workload internally.

The successful provider must be able to provide customer service during New Zealand business hours and have an account manager based in New Zealand or Australia.

We require a platform that will enable us to manage all our social media activity in one place. We have over 40 social media users who need a central platform to be able to publish and manage content, assign tasks to teams and individuals, monitor comments, monitor key words and trending topics, and access comprehensive analytics for reporting.