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Digital Workflow Management Platform

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components, please keep this mind when preparing your response for submission via GETS.


RFx ID : 23932420
Tender Name : Digital Workflow Management Platform
Reference # : NP 2549
Open Date : Wednesday, 3 February 2021 4:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 12 March 2021 12:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit : Fire and Emergency New Zealand
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43230000 - Software
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Sharon Masters
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

Fire and Emergency New Zealand (FENZ) has multiple disparate systems that use similar data, but often that information is siloed within its own system. When it comes to accessing and using the data (e.g. for reporting to government), the fragmentation and disparity can cause many issues, including difficulties in locating and collating the authoritative information required.
Our objective is to procure a common platform to make managing case information, workflows and documents easier, quicker, and more accurate.

Using this common platform, we want to create a common set of data that can be used across many different business processes, using fit-for-purpose applications that make our work easier to manage and track (such as case management) while reducing manual workload and administration. The common platform will provide Fire and Emergency with a foundation for the future onto which we can deploy applications to support more business functions to meet our strategic priorities and direction of our strategy and 10-Year Plan.