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Donor Relationship Management System for New Zealand Blood Service

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components, please keep this mind when preparing your response for submission via GETS.


Tender Closed
RFx ID : 23620636
Tender Name : Donor Relationship Management System for New Zealand Blood Service
Reference # : NZBS 2020_16
Open Date : Friday, 13 November 2020 5:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 5 February 2021 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43230000 - Software
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Sandra Gill
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

The purpose of this Request for Proposal (RFP) is to identify a strategic partner who has the capability of providing a Donor Relationship Management (DRM) System (or Customer Relationship Management System), capable of supporting New Zealand Blood Service (NZBS) Donor Services operations.

The DRM System Provider will provide the system and training necessary for NZBS to effectively recruit, retain and convert donors and to manage their interactions with their donors.